Microsoft managed application services

Microsoft managed application services

Benefit from integrated, outsourced solutions and managed application services (MAS) for your organization—it’s like having your own experienced in-house team.

We know that keeping up with the complexities of changing technologies is a full-time job; that’s why RSM offers MAS at any point in your business system lifecycle—implementation, go-live or optimization. By providing consulting services on demand—technical, functional or advisory—our team can better support your organization as you focus on core business needs.

RSM MAS provides all these functions in a scalable service model that grows with your business, allowing you to adjust consumption based on current demands. Our team of professionals helps your business manage cloud and infrastructure, business applications and data analytics in accordance with leading industry practices—adapting to your business as your needs change.

Your trusted advisor for innovation, optimization and digital transformation ​

What makes RSM MAS different

Assessment and planning

Whether you’re starting with us through an implementation project or changing your managed services provider, our MAS team will meet with you to discuss how you’re currently utilizing your enterprise resource planning (ERP) or customer relationship management (CRM) platform. We’ll identify its connection points to other systems and within your operations to understand your current needs and growth plans.

First choice advisor in platform updates

RSM helps you stay up to date with the latest Microsoft technologies, tools and cutting-edge solutions with continuous updates. We’ll engage with you in evaluating and refining your Microsoft Dynamics 365 strategy, strategically helping you pace your changes with the right technological advancements.

Optimization of your platform

As technological evolution speeds up, RSM can be your guide and support. You’ll benefit from our biannual Microsoft Strategy Roadmap report that outlines new features, functionality and product offerings tailored to your industry and using Microsoft’s tools.

We’ll help you craft a well-defined strategy for leveraging the full potential of your Microsoft Dynamics 365 investment, proactively working with you to plan for feature integration and adoption—leaving you confident that your systems are future-proof.

The breadth of industry experience

Not every business operates the same, nor should they. At RSM, we encourage our team members to develop skills in at least two industries, which means they learn what works (and, just as importantly, what doesn’t) and use that knowledge to bring value to every interaction. This experience translates into solutions pre-built for your specific needs—by RSM and Microsoft—providing a knowledge share that limits your risk while maximizing benefits.

Client success manager relationship

RSM MAS provides you with a client success manager who’s on your side to help preserve your satisfaction through performance transparency and optimal technology consumption. This manager will be your point person for service metrics, ongoing casework, billing/invoicing and escalations, all of which will provide the greatest return on your investment.

But we don’t stop there. RSM MAS helps you go beyond the platform. Our eyes remain continuously open to opportunities to support you while you improve your technology and organization for the better.

Turning your challenges into insights

RSM GLOBAL NETWORK

RSM is a powerful network of audit, tax and consulting experts with offices all over the world. Our team serves thousands of foreign-owned clients across the U.S. and Canada and leverage our global resources to support you wherever you do business. Our multilingual professionals take responsibility for the seamless delivery of high-quality services to meet your needs and challenges. As an integrated team, we share skills, insight and resources, as well as a client-centric approach that’s based on a deep understanding of your business.