Event details
Date and time
Sunday, October 11, 2026
Location
Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive
Nashville, Tennessee, TN 37214
Duration
Five days
Register
Explore what’s next across Microsoft and AI
RSM is excited to sponsor Community Summit North America 2026, bringing together business leaders, technology professionals and Microsoft experts to explore what’s next across Dynamics 365, Power Platform, Microsoft Fabric, Copilot and AI-powered business applications.
Join us for our inaugural VIP Frontier Customer Day, hands-on conversations at the RSM booth and insights from our speakers. We invite you to connect with RSM and discover practical ways to turn Microsoft technology into business value.
Ways to connect with RSM at Community Summit
Attend RSM’s VIP Frontier Customer Day
Join RSM for our inaugural Frontier Customer Day on Oct. 14 at the Gaylord Opryland Resort and the Grand Ole Opry. This VIP experience is designed for business and technology leaders navigating the next frontier of artificial intelligence and the Microsoft ecosystem.
Explore how connectedness, empowerment, trust and excellence can help organizations move from AI experimentation to meaningful business transformation.
Your VIP experience includes:
- Executive networking with fellow business and technology leaders
- Customer insights and real-world perspectives
- Microsoft and AI perspectives on what’s next
- An exclusive Grand Ole Opry concert experience
Hear from leaders shaping what’s next in AI, technology and business transformation:
Dona Sarkar
Chief Troublemaker, Microsoft Enterprise AI Advocacy
Nick Peterson
Senior Advisor and FieldPRO Program Manager, Phillips 66
Ryan Fritts
Chief Information Officer, Everon
Plus: Chris Danelz, Microsoft | Kelly Charlton, RSM | Mike Gillis, RSM | John Siefert, Dynamic Communities & Cloud Wars | Additional Microsoft, RSM and customer leaders to be announced
End the day with an unforgettable Nashville experience
After a day of executive connection and thought leadership, you will experience Nashville at its best.
- Preconcert VIP reception and dinner
- Premium reserved seating for the Grand Ole Opry featuring Diamond Rio
- Exclusive after-concert reception in Studio A
From executive insights to an unforgettable Nashville finale, RSM’s Frontier Customer Day is designed to give you the conversations and connections that stay with you long after the event.
Learn more and reserve your spot
Visit RSM at Booth 601
See what’s possible when business, data and AI connect
Stop by the RSM booth to connect with our Microsoft specialists and explore how organizations are turning Microsoft technology into practical business outcomes.
Whether you're looking to modernize your business applications, accelerate AI adoption, connect your data or automate what’s next, our team is ready to talk through your priorities and opportunities.
At the RSM booth, you can:
- Explore real-world solutionsSee how Microsoft Dynamics 365, Power Platform, Fabric, Copilot and AI can work together to transform the way your business operates.
- Talk strategy with specialistsBring your business challenges and connect with RSM subject matter professionals across Microsoft technologies, industries and transformation.
- Discover what’s nextExplore emerging opportunities with AI, intelligent agents and connected business applications—and what they could mean for your organization.
- Get practical ideasMove beyond the hype with actionable perspectives you can take back to your organization.
Get insights you can put into action
Hear from RSM subject matter professionals as they share practical perspectives, real-world experiences and actionable strategies for getting more value from your Microsoft investments.
Covering topics ranging from AI and intelligent agents to Dynamics 365, Power Platform, data, security and business transformation, our sessions are designed to help you move from ideas to action.
| Session | RSM speakers | Date and time | Location |
| Academy: D365 F/SCM (FO) development, administration, security and licensing overview | Peter Ramer | Oct. 10: 8 a.m.–5 p.m. |
Ryman 3/4, Level 0 |
| Academy: D365 F/SCM (FO) development, administration, security and licensing overview | Peter Ramer | Oct.11: 8 a.m.–5 p.m. |
Ryman 3/4, Level 0 |
| Mastering email automation in D365 F&SCM: Templates, events and X++ extensions | Peter Ramer | Oct. 12: 9:45–10:45 a.m. |
Ryman 3/4, Level 0 |
| Fixed assets pro tips | Shirley Rennie | Oct. 12: 3–4 p.m. |
Volunteer Mezzanine 3, Level M |
| When AI agents collaborate: Orchestrating multiplatform services for indirect tax in Microsoft Dynamics | Peter Ramer | Oct. 12: 3–4:30 p.m. |
Ryman 5/6, Level 0 |
| Introducing agentic workflows in claims processing | Neil Kumar Venkateswaran | Oct. 12: 4:45–5:45 p.m. | Ryman 11, Level 0 |
| Inside D365 Contact Center: What you need to know | Chris Watson and Pat Petersen | Oct. 13: 9:45–10:45 a.m. | Magnolia Mezzanine 1, Level M |
| Bridging Microsoft 365 and Azure clouds: Secure B2B collaboration across Commercial, GCC and GCC High | Thomas Turner | Oct. 13: 3:30–4:30 p.m. | Magnolia Mezzanine 5/6, Level M |
| Fabric Link and Synapse Link for D365: Lessons from the trenches to build scalable, performant, and governed data and reporting solutions | Ajay Punyapu and Michael Vilhauer | Oct. 13: 3:30–4:30 p.m. |
Volunteer Mezzanine 10/11, Level M |
| Debits, credits and D365 F&O my!: MVP Finance ask me anything | Alicia King | Oct. 14: 8–9:30 a.m. |
Ryman 5/6, Level 0 |
| Top 10 support issues—troubleshoot them like the pros! | Beth Riley | Oct. 14: 8–9 a.m. |
Volunteer Mezzanine 4, Level 0 |
| The ultimate Dynamics 365 CE treasure hunt: Unlocking hidden features | Dian Taylor | Oct. 14: 9:45–10:45 a.m. | Magnolia Mezzanine 12, Level M |
| Making your Business Central app Copilot-ready | Tonya Bricco-Meske | Oct. 14: 9:45–10:45 a.m. |
Delta Mezzanine 9, Level M |
| Securing the agent factory: Security, governance and DLP for AI agents in Power Platform | Christopher Boose and Sahib Sawhney | Oct. 14: 2–3 p.m. |
Tennessee B, Level 2 |
| Governing the platform under your CRM: Power Platform governance for D365 Customer Engagement | Duke DeVan and Sahib Sawhney | Oct. 15: 8:15–9:15 a.m. | Magnolia Mezzanine 9, Level M |
| Discover the powerful tax engine in D365 Finance and Supply Chain Management | Alicia King | Oct. 15: 9:30–10:30 a.m. | Ryman 16/17/18, Level 0 |
| FSCM MVP Roundtable: Real-world insights on what’s working in 2026 | Alicia King and Peter Ramer | Oct. 15: 10:45–11:45 a.m. | Ryman 15, Level 0 |
| It’s complicated: Dataverse relationships in Canvas apps | Hardit Bhatia | Oct. 15: 10:45–11:45 a.m. | Ryman 12, Level 0 |
Schedule a meeting with RSM
Community Summit is a great opportunity to learn what’s next, but it’s even more valuable when you can connect those insights to your business.
Set aside time with an RSM specialist for a focused conversation about your priorities, challenges and opportunities. Whether you’re exploring AI, modernizing business applications, strengthening security or looking to get more from your Microsoft investments, we’ll meet you where you are.
Come with a challenge. Leave with ideas you can act on.
Make time to discuss:
- AI strategy and adoption
- Dynamics 365 modernization
- Data and Microsoft Fabric
- Power Platform and automation
- Security and governance
- Cloud and business transformation
- Maximizing your Microsoft investment
Unlock registration savings
Make the most of your Community Summit experience and save while you’re at it.
Use promo code RSMUS15 at checkout to unlock 15% off your Community Summit registration.
Register, save 15%, and get ready to connect with RSM at Community Summit North America 2026.